New Product & Service Development
New Product Development (NPD) is a critically important source of competitive advantage in today’s global economy. At the same time, successfully developing new goods and services is challenging.
The Center aims to advance our understanding of new product development success and learning from failure. NPD success requires balancing creativity and discipline, discerning emerging trends, adopting diverse methodologies to glean insights about customer needs and aspirations, applying systematic processes to transform marketplace needs into innovations, and leading the market by commercializing market-defining technologies.
			  		          		
	            		 The Evolution of StageGate: Integrating Agile and Lean for New Product Development						
	        		
					
        Robert G. Cooper, McMaster University
          	
				
			  		          		
	            		Want to Enhance an Innovation’s Value? Consider Indirect Network Externalities						
	        		
					
        Amiya Basu, Syracuse University
          	
				
			  		          		
	            		Looking to Increase the Marketing & Financial Success Odds of New Products & Services?						
	        		
					
        Peter Klein, ’68, Founder, PK Associates
          	
				
			  		          		
	            		Yeti Drives Product Innovation Through Its Ambassador Program						
	        		
					
        Shelley E. Kohan, Chief Strategy Officer, The Robin Report
          	
				
			  		          		
	            		Seeking Favorable Consumer Responses to New Products? Use Product Design						
	        		
					
        Charles Noble, Univ. of Tennessee
          	
				
			  		          		
	            		Innovation 2030: 5 Predictions						
	        		
					
        Aric Rindfleisch,
University of Illinois Urbana- Champaign
          	
				
			  		          		
	            		Agile and Frugal Innovation: Vehicare’s rapid response to Covid-19						
	        		
					
        Mark Andreae, ’68, Chairman, Clarke PSI
          	
				
			  		          		
	            		New Product Development Best Practices: Reality vs Prescription						
	        		
					
        Gloria Barczak, ’87 Ph.D., Northeastern Univ.
          	
				
			  		          		
	            		Want to Succeed and Grow via Innovation? Adopt a Total Innovation Perspective						
	        		
					
        Peter Klein, ’68, Founder, PK Associates
          	
				
			  		          		
	            		Innovation Management Can Benefit from More Insights on “Resistance to Innovation”						
	        		
					
        Jagdish Sheth, Emory University
          	
				
			  		          		
	            		Want to Boost Innovation Success? R&D – Market Integration is Critical						
	        		
					
        Ashok Gupta, ’84 Ph.D., Ohio University
          	
				
			  		          		
	            		Want to Focus Your NPD Efforts? Identify Strategic Growth Opportunity Areas						
	        		
					
        Peter Klein, ‘ 68, Founder, PK Associates
          	
				
			  		          		
	            		Understand ” Resistance to Innovation” to Facilitate Innovation Success						
	        		
					
        Jagdish Sheth, Emory University
          	
				
			  		          		
	            		Want to Maintain Your First-Mover Advantage? Innovate into New Markets						
	        		
					
        Jonathan Bohlmann, NC State University
          	
				
			  		          		
	            		To Identify NPD Opportunities Build Customer Trust to Unearth Their Pain Points						
	        		
					
        Kirk Andreae, CEO, Clarke Power Services
          	
				
			  		          		
	            		Want to Have a Successful NPD Alliance? Follow a Four Stage Process						
	        		
					
        Murray Milson, ’93 Ph.D., Cal State Univ.
          	
				
			  		          		
	            		When Should You Outsource R&D? Consider Capabilities and Project Characteristics						
	        		
					
        Jason Pattit, ’12 Ph.D., University of St. Thomas
          	
				
			  		          		
	            		Wither the In-House Research and Development (R&D) Lab?						
	        		
					
        Jason Pattit, ’12 Ph.D., University of St. Thomas
          	
				
			  		          		
	            		Want to Succeed at Innovation? Learn from the Best Practices of Successful Innovator						
	        		
					
        Jagdish Sheth, Emory University
          	
				
			  		          		
	            		Managing Customer Heterogeneity for Competitive Advantage						
	        		
					
        Gerard Athaide, ’95 Ph.D., Loyola U. Maryland
          	
				
			  		          		
	            		Development of the Reebok Pump Sneaker						
	        		
					
        Frank O’Connell, Former President Reebok
          	
				
			  		          		
	            		Want to Succeed at Innovation? Learn from the Best Practices of Successful Innovator						
	        		
					
        Jagdish Sheth, Emory University
          	
				
			  		          		
	            		Managing Customer Heterogeneity for Competitive Advantage						
	        		
					
        Gerard Athaide, ’95 Ph.D., Loyola U. Maryland
          	
				
			  		          		
	            		Want to Accelerate NPD? Adopt These Five Approaches						
	        		
					
        Murray Milson, ’93 Ph.D., Cal State Univ.